Shangrila Hotels And Resort, Murree ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Adjacen Punjab House Lawrence College Road Murree, Murree, Pakistan

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite

Max:

4 persons

15 m²

Bed options:

2 Single beds

Mountain view

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

10 m²

Bed options:

1 Double bed

Mountain view

Shower

Heating

room details

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Executive Suite

Max:

2 persons

14 m²

Bed options:

1 Double bed

Mountain view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Murree 1.7 km

Airports

Benazir Bhutto International (ISB) 60.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Dining Experience

“The food at Shangrila's Saffron Restaurant exceeded my expectations. My experience was enhanced tremendously by the attentive service from Sadaqat, who served us with a smile. The variety and taste of the meals were impressive, making every meal a special occasion. The fantastic view complemented the delicious food perfectly, providing a truly good dining atmosphere.” view full review

Spacious and Comfortable Rooms

“I was pleasantly surprised by the spaciousness of the rooms at Shangrila. Although a bit older in design, they had a classic charm that resonated well with the beautiful Murree climate. The rooms were clean and well-furnished, which made my stay extremely comfortable, especially with the fully functional fridge and extra mattress provided for my kids.” view full review

Fun for Kids

“Shangrila Resort offers a range of amenities for children, including a playground, swings, and benches with amazing views. My kids, aged 9 and 13, had a wonderful time enjoying the open spaces and views. The designated children's area made it easy for them to play freely in a serene environment, enhancing our family vacation experience.” view full review

Well-Designed Bathrooms

“The bathrooms at Shangrila were truly impressive, with excellent facilities that contributed to an overall luxurious experience. The cleanliness and spaciousness made them comfortable, adding to the relaxing atmosphere of my stay. It was refreshing to have such well-thought-out features in the bathrooms, which are often taken for granted.” view full review

General

Non-smoking rooms
Parking
24-hour reception
No pets allowed
24-hour security
Fire extinguishers

Sports & Fitness

Snorkelling
Hiking
Billiard tables

Services

Room service
Housekeeping

Dining

In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's play area
Game room

Spa & Leisure

Garden area
BBQ facilities
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Adjacen Punjab House Lawrence College Road Murree, Murree, Pakistan

Map view

Adjacen Punjab House Lawrence College Road Murree, Murree, Pakistan

City landmarks

TV Station Road

Pindi Point Chair Lift

2.7 km

Mall Road

Kashmir Point

2.6 km

Millennium Mall

1.9 km

Pindi Point

2.6 km

Chair lift

2.6 km

Murree Hills

4.0 km

Shopping Area

the Mall Muree

4.3 km

Hiking Track To Kashmir Point

4.2 km

Cliffden Camp

4.3 km

Amusement Park

Sozo Adventure Park

5.0 km

chitta morr

4.9 km

Ghora Gali

5.6 km

Nearby

Chair lift

580 m

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Quiet surroundings

Friendly staff

Lack of electricity

Limited staff presence

8.0/10

Great

Rooms

7.8

Location

9.3

Service

8.3

Dining

7.8

Ron

United States, August 2024

8.6/10

I had a great time at this hotel, especially enjoying the clean and comfortable rooms and the friendly staff that made my stay even better. The location was ideal for escaping the city's hustle and bustle, providing a tranquil nature experience. However, I was a bit disappointed with the dining schedule as breakfast tended to start later than expected. Overall, I found it to be a good value for money despite some minor issues.

Rooms

9.0

The rooms were spacious, neat, and very comfortable, equipped with all the necessary amenities.

Service

9.0

The staff was extremely accommodating and friendly, always ready to help.

Location

10.0

The location was simply excellent, secluded from the rest of Murree, offering a peaceful retreat in nature.

Dining

7.0

The breakfast was included in the room rate, and while it was excellent, it started later than advertised.

Facilities

8.0

The hotel had all the necessary facilities, including good Wi-Fi and a nice ambiance.

Arthur

United States, August 2024

8.2/10

I enjoyed my stay at this hotel thanks to its fantastic location surrounded by beautiful pine trees. The staff was incredibly friendly and responsive to my needs, making me feel welcome throughout my stay. However, I did have some issues with the noise levels in the rooms, which weren't as quiet as I hoped. Dining was a mixed experience with the superb food overshadowed by some delays in service, especially at breakfast.

Rooms

7.0

The rooms were clean but not very soundproof, which made my stay less ideal. I also found the temperature a bit uncomfortable at times.

Service

9.0

The service was really good and the staff was exceptionally friendly and helpful with all requests.

Location

10.0

The hotel's location was perfect, nestled in a quiet area of Murree, making it convenient to explore nature while enjoying a tranquil environment.

Dining

8.0

The dining experience was great, with some of the best food I've had in five-star hotels in Murree. However, breakfast service was a bit slow, with meals starting later than advertised.

Facilities

7.0

Facilities were decent, though nothing particularly stood out as extraordinary during my stay.

David

United States, August 2024

8.2/10

I had a stunning stay with breathtaking views from the room, but the lighting could have been better. The service was excellent, with helpful staff attending to my needs promptly. It's positioned in a quiet area, perfect for enjoying nature. However, the dining experience took a while, even though the food was delicious. Overall, it was a great value for money, despite a few small inconveniences.

Rooms

8.0

The rooms offered a breathtaking panoramic view through the full-scale window, although they felt a bit dark for my liking.

Service

9.0

The service was excellent, with friendly and responsive staff who were always ready to assist with any request.

Location

10.0

The hotel is in a quiet area of Murree, surrounded by thick pine forests which created a serene atmosphere.

Dining

7.0

The dining experience was good, but it took almost an hour for my order to arrive. However, the food was excellent, one of the best I've had in a five-star hotel.

Facilities

7.0

The facilities were decent, but nothing particularly stood out as exceptional.

Andy

United States, August 2024

8.4/10

The hotel is nestled in a serene area of Murree, perfect for anyone wanting to escape the city and enjoy nature. The rooms are spacious and comfortable, and the staff is genuinely friendly and helpful. However, the dining experience was a bit slow, and there were a few minor issues with the carpet. Overall, it's a lovely place for relaxation but could use some improvements in specific areas.

Rooms

8.0

The rooms were spacious and extremely comfortable, like staying in a suite. However, there was an incident where housekeeping entered my room without permission.

Service

9.0

The service was really good, with friendly and cooperative staff. Room service and housekeeping were excellent, although there was a concern over loose carpet in the hallway.

Location

10.0

The location is excellent, set in a quiet area surrounded by pine trees. It felt secluded and peaceful, ideal for families with children.

Dining

7.0

Breakfast is supposed to start at 8, but it usually begins around 8:45, which was a bit frustrating. The meals were overall good, especially the hand-pulled noodles.

Facilities

8.0

The hotel has a good range of amenities that cater to families, including swings for the kids. There’s still room for improvement in other facility areas.

Herman

United States, July 2024

7.4/10

I recently stayed at this hotel and was pleased with the cleanliness and comfort of the rooms. The location is great for those wanting to escape the hustle and bustle, with beautiful nature surrounding it. However, the service could use some improvement, as there were times when I felt neglected and it seemed a bit understaffed. Overall, it’s a solid choice for a peaceful getaway, but keep in mind the need for some enhancements in service.

Rooms

8.0

The rooms were clean and comfortable, providing a great view of the surroundings.

Service

6.0

While the staff was friendly, there were moments where service felt lacking, perhaps due to being understaffed.

Location

7.0

This hotel is a bit far from the main attractions but is perfect for those wanting some quiet time in nature.

Dining

9.0

The meal I had was excellent, definitely one of the best experiences in this area.

Facilities

7.0

The hotel offered decent facilities, but they could definitely benefit from some upgrades.

Kathy

United States, June 2024

7.2/10

My stay at the hotel was quite a mix. The location was perfect, surrounded by beautiful pine trees and away from the hustle of Murree, making it very peaceful. The rooms were nicely decorated and comfortable, but there were some serious issues during my visit, including a lack of electricity and staff presence. The service was friendly when available, although it could be more responsive. The dining was good, and I certainly appreciated that it was included in the room fare, even if the options were limited at times.

Rooms

7.0

The rooms were well-furnished and decorated, providing a comforting atmosphere.

Service

6.0

The service was friendly and there was a strong effort to assist, despite the staff being scarce at times.

Location

9.0

The hotel's location is ideal for families; it’s peaceful and surrounded by nature, offering a serene escape from the busy areas of Murree.

Dining

7.0

The dining experience was good overall, with good quality food included in the room rent.

Facilities

Quiet surroundings

Lack of electricity

Andy

United States, June 2024

8.6/10

I had a wonderful stay at this hotel. The rooms offered breathtaking views of the valley, and the pricing felt like a great value for that experience. The service staff was very friendly and accommodating, making my stay even more enjoyable. However, the dining could use some improvements as the breakfast timing was a bit off, which was a minor downside.

Rooms

9.0

The rooms had a breathtaking view of the valley below, and I found them to be the best value during my stay.

Service

9.0

The service was very friendly and cooperative, always responsive to my requests.

Location

10.0

The location is ideal for a quiet getaway, nestled in a peaceful area of Murree surrounded by pine trees.

Dining

7.0

The dining was good, though the breakfast was supposed to start at 8 but often began around 8:45, which was slightly frustrating.

Facilities

8.0

The hotel facilities were modern and well-maintained, adding to the overall comfort of my stay.

Ron

United States, May 2024

8.8/10

I had a wonderful experience at the hotel, tucked away in a quiet area surrounded by pine trees, perfect for those wanting to relax in nature. The views from my room were breathtaking, and the food was nothing short of excellent. However, it’s quite far from the main attractions in Murree, which could be a downside for some. Overall, it felt like great value for money with its friendly staff and beautiful location.

Rooms

9.0

The room was comfortable and offered a breathtaking view that made my stay memorable.

Service

9.0

The staff were incredibly friendly and helpful throughout my stay.

Location

8.0

The hotel is in a quiet area near Lawrence College, surrounded by nature, though it’s a bit far from the main Murree area.

Dining

10.0

The food was amazing, possibly the best I've had in all five-star hotels in Murree. The eclectic British dishes were a delightful surprise.

Facilities

8.0

While I didn’t use many facilities, the restaurant and overall ambiance felt luxurious and welcoming.

Edward

United States, May 2024

8.6/10

I had a wonderful experience at the hotel, especially enjoying the impressive dining and clean, comfortable rooms. The location is perfect for anyone wanting to escape the city's hustle and bustle, surrounded by nature. On the downside, the rooms did feel a bit dated, and the Wi-Fi was a letdown as it wasn’t included in the room price.

Rooms

7.0

The rooms were neat and clean, although they had an old feel and could use some updates.

Service

9.0

The staff was extremely accommodating and dealt with us very professionally, making our stay comfortable.

Location

10.0

The hotel is in a quiet area near Lawrence College, perfect for nature walks and family getaways, away from the crowded Mall Road.

Dining

9.0

The dining was excellent and perhaps one of the best I had in all five-star hotels in Murree, with halal options available.

Facilities

8.0

The amenities were good, with a nice pool area, but it could benefit from more modern facilities.

Arthur

United States, April 2024

7.4/10

I had a really mixed experience at the hotel. The location is superb, tucked away in a quiet area surrounded by pine trees, which I absolutely loved for some peace and nature. The staff were also very friendly and cooperative. However, there were some downsides, including my room being accessed by housekeeping without my permission, and the dining could use some improvement in timing. Overall, it's a lovely place for nature lovers, but not without its issues.

Rooms

6.0

The rooms were generally okay but had some issues, like being accessed by housekeeping when I wasn't there, which felt inappropriate.

Service

8.0

The staff was very friendly and cooperative. They tried their best to help and make my stay enjoyable.

Location

9.0

The location is fantastic, a bit away from the hustle and bustle, nestled in nature near Lawrence College. It made my stay really peaceful.

Dining

7.0

The dining experience was decent, but breakfast often started late, which was a bit frustrating.